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Monitoring Social Media

Tuesday, May 19, 2009
So I owe an apology to Comcast. Despite the fact that your rates are high, your speeds never approach half of that advertised, and you have stupid bandwidth caps, I respect the fact that you've started monitoring Twitter for complaints and actually responding. It's pretty awesome to vent publicly and having someone seem like they care. Good job.

posted by Burton at 12:11 PM

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